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Maintenance Service Program

A Maintenance Service program serves to guarantee the reliability and performance of your computer room equipment and infrastructure. Tralaco provides one year maintenance agreement for all our sold equipment including UPS, CRAC, FM200, Electrical power parts and other products. We provide life-long contracted maintenance service and free technical consultation for our equipment. And the comprehensive maintenance program shall include following.

Preventive Maintenance

Our preventive maintenance inspections include total systems performed to rigid parameters that meets or exceeds manufacturer specifications. Following every preventive maintenance inspection, Tralaco' engineer will furnish a detailed Field Service Report that includes the status of your critical facilities equipment and functional testing result.

7X24 Emergency call service

Tralaco provides 7 days a week, 24 hours per day of unlimited remedial emergency service for any equipment that requires immediate action and repairing to resume the operation whenever office hour and non-office hour.

Spare Parts

  Tralaco maintains own warehouse facility to store an extensive parts inventory. This enables us to respond quickly and efficiently to our customer's needs. We are strongly committed to the obligations we have to our valued customers to keep their operation uninterruptedly.
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